Terms of Service

1. Acceptance of Terms

These Terms of Service govern your access to and use of the Roameo website, waitlist, events, invitations, communications, and any related apps, products, content, or services that reference these terms.

By accessing Roameo, submitting information to the waitlist, RSVP’ing to an event, creating an account, purchasing a service, or otherwise using Roameo, you agree to be bound by these Terms of Service and any supplemental policies or guidelines that apply to specific features.

If you do not agree to these terms, you should not access or use Roameo.

2. Eligibility and User Requirements

You may use Roameo only if you are legally able to enter into a binding agreement and are not prohibited from using the service under applicable law.

If a feature, event, or jurisdiction requires a minimum age or other eligibility condition, you agree that you meet those requirements before using that feature or participating in that experience.

You agree to provide information that is accurate, current, and complete, and to update it if it becomes materially inaccurate or misleading.

3. Accounts, Registration, and Security

Some Roameo features may require you to register, create a profile, or provide identifying information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs through your account or under your access credentials.

You agree not to impersonate any person, create an account using false information, or allow another person to access the service through your credentials without permission.

If you believe your account or information has been compromised, you must notify us promptly at alexander.elias.work@gmail.com.

4. Waitlist Participation and Invitations

Joining the Roameo waitlist expresses interest in receiving updates, invitations, or early access opportunities. Waitlist placement does not guarantee admission, launch timing, account approval, event invitations, service availability, or access to any specific feature.

Roameo may prioritize invitations or rollout access based on factors such as geography, product readiness, operational needs, venue partnerships, testing criteria, demand patterns, safety considerations, or community fit.

5. Phone, Text, Email, and Service Communications

By providing contact information to Roameo, you agree that we may contact you about your waitlist status, invitations, event details, account activity, purchases, service notices, support issues, and other operational or transactional matters.

If you provide a phone number, you consent to receive calls or text messages related to Roameo offerings, invitations, logistics, reminders, security, or customer service, subject to applicable law. Message and data rates may apply depending on your carrier and plan.

Promotional messages may include unsubscribe instructions where required by law. Opting out of marketing messages does not prevent us from sending non-promotional operational or transactional communications.

Where Roameo sends commercial electronic messages to or from Canada, we intend to structure those messages in a manner consistent with Canada’s anti-spam legislation, including consent, sender identification, and unsubscribe requirements. If you unsubscribe from a commercial electronic message, we aim to process that request within the period required by applicable law.

6. Acceptable Use and Restrictions

You agree not to misuse the website, waitlist, or any current or future Roameo service.

• Do not submit false identities, fake contact information, or misleading location data.
• Do not harass, threaten, exploit, stalk, or endanger other users, guests, venues, staff, or partners.
• Do not upload, transmit, or make available unlawful, infringing, deceptive, defamatory, hateful, abusive, or harmful material.
• Do not scrape, crawl, reverse engineer, frame, mirror, decompile, or interfere with the operation of the service.
• Do not bypass security controls, rate limits, invitations, access restrictions, or payment flows.
• Do not use Roameo to violate privacy rights, publicity rights, intellectual property rights, or applicable law.

7. User Content, Photos, and Event Materials

If you submit, post, upload, message, tag, share, or otherwise provide content to Roameo, including photos, videos, comments, profile text, responses, testimonials, or event-related materials, that content remains yours to the extent you own it.

However, you grant Roameo a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, adapt, display, distribute, publish, and use that content as reasonably necessary to operate, improve, promote, document, and provide Roameo and related events or experiences.

You represent that you have the rights needed to provide that content and, where applicable, the consent of identifiable people included in it. You should not submit confidential or sensitive information in user content you expect to remain private.

8. Intellectual Property and Brand Rights

Except for content you lawfully provide, Roameo and its licensors own the service, brand assets, text, graphics, interfaces, visual design, code, software, content compilations, and related materials, and those elements are protected by applicable intellectual property laws.

Your use of Roameo does not transfer any ownership rights to you. You may not copy, reproduce, modify, create derivative works from, publicly display, distribute, or exploit Roameo materials except as expressly permitted by us or by law.

9. Feedback and Suggestions

If you send ideas, suggestions, concepts, feature requests, event ideas, or other feedback, you grant Roameo a non-exclusive, worldwide, royalty-free, perpetual right to use that feedback for any lawful business purpose without compensation, attribution, or obligation to you.

10. Fees, Payments, and Billing

Some portions of Roameo may require payment, including tickets, reservations, memberships, subscriptions, or premium features. If you use a paid feature, you agree to pay all disclosed amounts, taxes, fees, and any other applicable charges associated with your use of that feature.

You agree to provide current, complete, and valid payment information and authorize Roameo and its payment providers to charge the applicable payment method for authorized purchases.

Unless otherwise required by law or expressly stated in writing, payments are non-refundable once processed.

Nothing in these terms is intended to limit any non-waivable rights you may have under applicable Canadian consumer protection law.

11. Subscriptions, Renewals, and Cancellation

If Roameo offers subscription-based services, those subscriptions may renew automatically for recurring billing periods unless you cancel before the start of the next billing cycle.

We may present the billing interval, current price, cancellation method, trial terms, and any renewal details at the time of purchase. By enrolling in a subscription, you authorize recurring charges consistent with those terms until cancellation or termination.

Unless required by law or expressly stated otherwise, we do not guarantee refunds, credits, or prorated billing for cancelled subscription periods. Questions about cancellation can be sent to alexander.elias.work@gmail.com.

If Canadian law requires additional renewal disclosures, cancellation rights, or refund rights for a given subscription offering, those rights will apply to the extent required by law.

12. Events, Venues, and Third-Party Services

Roameo may facilitate access to events, reservations, venues, hosts, creators, ticketing tools, payment processors, mapping tools, or other third-party services. Your interactions with those third parties may be governed by their own terms, policies, and operating rules.

Roameo is not responsible for the conduct, availability, quality, safety, legality, or performance of third-party venues, hosts, attendees, service providers, or linked services, except to the extent non-waivable law says otherwise.

Participation in in-person experiences carries inherent risks. You are responsible for your own judgment, conduct, travel, health, and personal property when attending or interacting through Roameo-facilitated experiences.

13. Service Changes, Suspension, and Termination

Roameo may modify, update, suspend, limit, or discontinue any part of the service at any time, with or without notice, and with no obligation to continue any specific feature, venue relationship, launch schedule, or product line.

We may suspend or terminate your access if we believe you violated these terms, created risk, harmed other people, disrupted operations, failed to pay required amounts, or used the service in an unlawful or abusive manner.

14. Privacy

Your use of Roameo is also subject to the Roameo Privacy Policy. Please review that policy to understand how personal information is collected, used, disclosed, and protected.

15. Disclaimers

To the fullest extent permitted by law, Roameo is provided on an “as is” and “as available” basis. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, title, compatibility, uninterrupted availability, and error-free operation.

We do not guarantee that the service will always be available, secure, accurate, timely, suitable, or free from bugs, outages, delays, or harmful components.

Nothing in these terms excludes warranties, conditions, or representations that cannot lawfully be excluded under applicable Canadian law.

16. Limitation of Liability

To the fullest extent permitted by law, Roameo and its affiliates, founders, employees, contractors, licensors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunities, personal property, or business interruption arising out of or related to your use of or inability to use the service.

To the extent liability cannot be excluded, our total liability will be limited to the minimum amount permitted by applicable law.

Nothing in these terms limits liability to the extent such limitation is prohibited by applicable Canadian law.

17. Indemnity

You agree to defend, indemnify, and hold harmless Roameo and its affiliates, personnel, partners, and service providers from claims, losses, damages, liabilities, costs, and expenses arising out of or related to your misuse of the service, your violation of these terms, your user content, your participation in events, or your violation of any law or third-party right.

18. Governing Law and Informal Dispute Resolution

These terms are governed by the federal laws of Canada and the laws of the province or territory of Roameo’s principal place of business that apply there, without regard to conflict-of-law rules, except where mandatory consumer protection law requires otherwise.

Before filing a formal legal claim, you agree to first contact us at alexander.elias.work@gmail.com and provide a written description of the issue so we can attempt to resolve it informally and in good faith.

19. Arbitration and Class Action Waiver

If Roameo later presents a specific arbitration agreement, dispute program, or mandatory class-action waiver in connection with account creation, payment flows, or app usage, that additional agreement may apply to the extent permitted by law and accepted by you in that flow.

Unless a separate dispute provision is expressly presented and accepted, nothing in this section should be read as creating a standalone arbitration program beyond what applicable law already permits.

For greater certainty, nothing in this section is intended to override non-waivable rights under applicable Canadian consumer protection law or any provincial rule that restricts mandatory arbitration or class-action waivers.

20. Changes to These Terms

We may revise these terms from time to time. When we do, we may update the effective date and post the revised version on the Roameo website.

If changes are material, we may also notify you by email, through the service, or by another reasonable method. Your continued use of Roameo after revised terms become effective means the updated terms will apply going forward.

21. Miscellaneous

If any provision of these terms is held unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. Our failure to enforce a provision is not a waiver of that provision.

These terms, together with any incorporated policies or feature-specific terms, form the complete agreement between you and Roameo regarding the covered services unless a separate written agreement says otherwise.

22. Contact

Questions about these terms, the service, billing, subscriptions, disputes, event participation, or account issues can be sent to alexander.elias.work@gmail.com.